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355th Medical Group

Davis-Monthan Medical Clinic: 355th Medical Group

tab355th Medical Group Information 
4175 South Alamo Ave
Building 400
Davis-Monthan AFB, AZ, 85708

Monday - Friday 0730 - 1630
Closed every third Thursday for readiness training
Phone number: 520-228-2778

Ensure Medically Fit-to-Fight Desert Lightning Warriors
Train & Equip Expeditionary Medics
Maximize the Health & Welfare of Our Community

"One Team"
Partnered with Our Community
Delivering World Class Healthcare

Courtesy-Compassion-Can-do Attitude

Lightning Care...Anywhere!

355th Medical Group Fact Sheet
tabAppointment and Benefits Information 
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Air Force Medical Service Strategy
Family Health Clinics
Flight Medicine
Specialty Care Clinics
Disease-Health Management
Women's Health
Dental Clinic (AD ONLY)
Mental Health & ADAPT (Alcohol and Drug Abuse Prevention and Treatment)
Physical Therapy
Orthopedics Clinic
Ancillary Services
Radiology (X-Ray, Mammogram, Ultrasound, & CT Services)
Referral Management Center (RMC)
HAWC/Nutritional Medicine/BE WELL-FIT

Click here for a full list of clinic and service providers, locations, phone numbers and hours.
tabPharmacy Information 
355th Medical Group Main Pharmacy/BX Pharmacy Information:
Main pharmacy in building 400
Monday - Friday: 0730-1700
Pharmacy Formulary

BX Pharmacy
Monday - Friday: 0800-1700
To refill a medication by phone call: 228-1552
To refill a medication online: www.tricareonline.com
To refill an Express Scripts medication online: http://www.express-scripts.com/
To refill an Express Scripts medication with your mobile phone: http://www.express-scripts.com/mobile/

Transfer Request Form

**To ensure the continued safety and privacy of our patients, all beneficiaries will be required to have the military ID or a black and white copy of the patient's military ID in order to process or pick up prescriptions. If you will be dropping off OR picking up for someone else, you MUST have that person's military ID card OR a black and white copy (front and back of ID) of the military ID. We also ask that you bring a list of the medications you are picking up as this will expedite the process and limit confusion at the pick-up window. If you do not have access to a copy machine, please kindly ask one of our technicians the next time you are dropping off a prescription to make a copy of a military ID.
tabAncillary and Administrative Services 
Patient Advocate
Beneficiary Advisory Counselor and Assistance Coordinator (BCAC)
Patient Administration
HIPAA Office
Exceptional Family Member Program
New Parent Support Program
Family Advocacy Program
Chapel Services

Click here for a full list of patient advocate centers, programs, assistance and hours.

Crisis Assistance and Suicide Prevention
Comprehensive Airman Fitness (CAF) 
Veterans Crisis Line
D-M Crisis Assistance

D-M Annual Water Quality Report:

Release of Information
Fax:  228-8614
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tabUrgent Care
Dial 9-1-1 For Emergency

Emergency Care and Ambulance Services
Hours: 24/7
Phone: 9-1-1 for an emergency
The Davis-Monthan Fire Department, and Ambulance Service personnel along with Tucson Emergency Medical Service (EMS) respond to all 911 calls on Davis-Monthan AFB. Transport decision to the nearest emergency room will be made by the EMS system. To follow-up with your provider after you have been in an emergency please call (520) 228-2778 (APPT).
You do not have to get Pre-Authorization from the Nurse Triage Line to go to the emergency room (ER) to save you or your family members Life, Limb, or Eyesight.

After Hours Care

Nurse Advice Line

When the Davis-Monthan Clinic closes for the day, there will always be an on-call medical or dental provider who can be reached by calling the appointment line at (520) 228-APPT (2778). Your call will be connected to our Nurse Triage Night Service when choosing Option #1. The nurse will give you home care instructions and let you know when you need to see a provider based on your symptoms. If you are told to be seen in 24 hours or less you will be asked which Tricare approved Urgent Care Facility you will utilize.


Find an Urgent Care Facility Near You: 

United Healthcare Provider Directory

As a reminder, after the Nurse Triage tells you to go to an Urgent Care or ER, you will need a referral from Davis-Monthan Clinic for billing purposes for any urgent care, so ensure you call 228-2778 as soon as possible during duty hours to let the clinic know: WHEN, WHERE, and WHAT your symptoms where and if you need any follow-up care.
*Note: Midnight you can log onto Tricare Online or Call the Clinic at 0630 to get an appointment at the clinic if told to be seen in 24-72 hours of your Nurse Triage.

- Flyers - call 228-7400 to reach the on call Flt Surgeon

Military Crisis Line:
Military Crisis Line and Chat
AF Suicide Prevention

Defense Centers of Excellence Outreach Center (Psychological Health, PTSD, Traumatic Brain Injury):
tab355th Medical Group Social Media
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AFMS Facebook Page     AFMS YouTube Channel     USAF Health Twitter Page
For up to date information, please visit our Facebook page.

The 355th Medical Group will be closed every third Thursday of the month for readiness training.

Notice of Accreditation Survey

TRICARE's breast pump policy effective July 1, 2015
TRICARE's breast pump policy was recently updated to include coverage of breast pumps and supplies, and breastfeeding counseling. These supplies and services will be retroactively covered as of Dec. 19. For additional details, click here.

355th MDG Town Hall Meeting: Sept. 9, 2015
The 355th Medical Group held their Town Hall Meeting on 9 Sep 15 at the base Theater. It was a great event and we welcomed all the good questions!  For those of you who could not attend, click here to view the slideshow presentation and click here for the Q&A. It is our pleasure to serve our community and look forward to our future together.
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