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355th Medical Group

Davis-Monthan Medical Clinic: 355th Medical Group

tab355th Medical Group Information 
Address
4175 South Alamo Ave
Building 400
Davis-Monthan AFB, AZ, 85708

Hours
Monday - Friday 0730 - 1630
Closed every third Thursday for readiness training
Phone number: 520-228-2778

Mission
Ensure Medically Fit-to-Fight Desert Lightning Warriors
Train & Equip Expeditionary Medics
Maximize the Health & Welfare of Our Community

Vision
"One Team"
Partnered with Our Community
Delivering World Class Healthcare

Values
Courtesy-Compassion-Can-do Attitude

Motto
Lightning Care...Anywhere!

355th Medical Group Fact Sheet
tabAppointment and Benefits Information 
tabAround the AFMS 
tabAFMS Featured Links 
tabAFMS Strategy 
Click button for more information on our AFMS Healthcare Strategy

Air Force Medical Service Strategy
tabClinics 
Family Health Clinics
Pediatrics
Internal Medicine Clinic
Flight Medicine
Specialty Care Clinics
Integrated Health Services (Behavioral Health Optimization (BHOP) & Disease-Health Management)
Women's Health
Dental Clinic (AD ONLY)
Mental Health & ADAPT (Alcohol and Drug Abuse Prevention and Treatment)
Optometry
Chiropractic Clinic
Physical Therapy
Orthopedics Clinic
Ancillary Services
Radiology (X-Ray, Mammogram, Ultrasound, & CT Services)
Laboratory (DOES NOT GIVE OUT TEST RESULTS)
Pharmacy
Referral Management Center (RMC)
Immunizations
HAWC/Nutritional Medicine/BE WELL-FIT

Click here for a full list of clinic and service providers, locations, phone numbers and hours.
tabPharmacy Information 
355th Medical Group Main Pharmacy/BX Pharmacy Information:
Main pharmacy in building 400
Monday - Friday: 0730-1700
Pharmacy Formulary

BX Pharmacy
Monday - Friday: 0800-1700
BOTH PHARMACIES ARE CLOSED EVERY THIRD
THRUSDAY FOR READINESS TRAINING
To refill a medication by phone call: 228-1552
To refill a medication online: www.tricareonline.com
To refill an Express Scripts medication online: http://www.express-scripts.com/
To refill an Express Scripts medication with your mobile phone: http://www.express-scripts.com/mobile/

**To ensure the continued safety and privacy of our patients, all beneficiaries will be required to have the military ID or a black and white copy of the patient's military ID in order to process or pick up prescriptions. If you will be dropping off OR picking up for someone else, you MUST have that person's military ID card OR a black and white copy (front and back of ID) of the military ID. We also ask that you bring a list of the medications you are picking up as this will expedite the process and limit confusion at the pick-up window. If you do not have access to a copy machine, please kindly ask one of our technicians the next time you are dropping off a prescription to make a copy of a military ID.
tabAncillary and Administrative Services 
Patient Advocate
Beneficiary Advisory Counselor and Assistance Coordinator (BCAC)
Managed Care Offices
HIPAA Office
Exceptional Family Member Program
New Parent Support Program
Family Advocacy Program
Chapel Services

Click here for a full list of patient advocate centers, programs, assistance and hours.

Crisis Assistance and Suicide Prevention
Comprehensive Airman Fitness (CAF) 
Veterans Crisis Line
D-M Crisis Assistance

D-M Annual Water Quality Report:
2012
tab355th Medical Group Facebook Feed 

 Inside D-M

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tabNotice of Privacy Practices
tabUrgent Care
Dial 9-1-1 For Emergency

Emergency Care and Ambulance Services
Hours: 24/7
Phone: 9-1-1 for an emergency
The Davis-Monthan Fire Department, and Ambulance Service personnel along with Tucson Emergency Medical Service (EMS) respond to all 911 calls on Davis-Monthan AFB. Transport decision to the nearest emergency room will be made by the EMS system. To follow-up with your provider after you have been in an emergency please call (520) 228-2778 (APPT).
You do not have to get Pre-Authorization from the Nurse Triage Line to go to the emergency room (ER) to save you or your family members Life, Limb, or Eyesight.

After Hours Care
When the Davis-Monthan Clinic closes for the day, there will always be an on-call medical or dental provider who can be reached by calling the appointment line at (520) 228-APPT (2778). Your call will be connected to our Nurse Triage Night Service when choosing Option #1. The nurse will give you home care instructions and let you know when you need to see a provider based on your symptoms. If you are told to be seen in 24 hours or less you will be asked which Tricare approved Urgent Care Facility you will utilize.

Find an Urgent Care Facility Near You: 

United Healthcare Provider Directory

As a reminder, after the Nurse Triage tells you to go to an Urgent Care or ER, you will need a referral from Davis-Monthan Clinic for billing purposes for any urgent care, so ensure you call 228-2778 as soon as possible during duty hours to let the clinic know: WHEN, WHERE, and WHAT your symptoms where and if you need any follow-up care.
*Note: Midnight you can log onto Tricare Online or Call the Clinic at 0630 to get an appointment at the clinic if told to be seen in 24-72 hours of your Nurse Triage.

- Flyers - call 228-7400 to reach the on call Flt Surgeon

Military Crisis Line:
1-800-273-8255
Military Crisis Line and Chat
AF Suicide Prevention

Defense Centers of Excellence Outreach Center (Psychological Health, PTSD, Traumatic Brain Injury):
1-866-966-1020
tab355th Medical Group Social Media
tabAFMS Social Media
AFMS Facebook Page     AFMS YouTube Channel     USAF Health Twitter Page
tabAnnouncements
For up to date information, please visit our Facebook page.

The 355th Medical Group will be closed every third Thursday of the month for readiness training.

Notice of Accreditation Survey

On 20 Oct 2014, the 355th Medical Group will be administering flu vaccinations to Active Duty Dependents and Retirees (4 years and older).  The location will be next to the BX Pharmacy.  Flu vaccines will be given week days from 0900 to 1500 hours until 31 Oct, while supplies last.

Dependents under the age of 4 can receive their flu vaccination at the Immunizations clinic in the Medical Group between the hours of 0800 to 1130 and 1300 to 1600 hours.

If you are unable to receive flu vaccine during these times, you may obtain a flu vaccine off base following the guidance below:

TRICARE Covered Flu Vaccine:
·  Active Duty Dependents and Retirees may receive the flu vaccine for free at participating network pharmacies
· To find a participating pharmacy:
· Visit www.express-scripts.com/tricare
· Call 1-877-363-1303
· Call the pharmacy first to:
· Verify the days/times you can get you vaccine
· See if there are any restrictions
· Make sure pharmacy has the vaccine you need
· To ensure your vaccine is free, it must be given by a pharmacist, not someone from an in-pharmacy clinic
tabLearn About Secure Messaging
Learn about MiCare
-MiCare is a web-based tool that will enable you to communicate securely and privately with your health care team.
Learn about MiCare


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