Facility and Office Updates

Org / Facility / Service

Updates / Contact Information

Airman and Family Readiness Center

- Reduced hours, appointment only (228-5690)

- Resources and Information available at the Davis-Monthan Airman & Family Readiness Center Facebook Page (www.facebook.com/Davis-Monthan-Airman-Family-Readiness-Center-121869334513818/)

Area Defense Council

CLOSED. For assistance, email joshua.belanger@us.af.mil or call 520-228-5664. Please leave name and phone number if no pick-up. 

Arts and Crafts

Mon-Fri 0930-1700 / recommend call ahead (228-4385)

No classes will be offered at this time

Auto Hobby

Tue-Sat 0900-1700 / Sun 1000-1700

All services and bay use by reservation only (call 228-3614)

Contract mechanic will be available.

Bank of America (on-base)

1000-1600: Mon-Fri, (520) 512 4665

Base Exchange

 

Main Store: 0900-1800

(Mon-Sat)/1000-1700 (Sun)

(520 748-7887)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Base Exchange (continued)

 

 

Mask/Facial cover required

- The entrance/exit by the Satellite Pharmacy is closed. Please use the main entrance to ensure social distancing.

Barber Shop: 0800-1800 (Mon-Fri) 0900-1700 (Sat)/1000-1600 (Sun)

- Open for all customers. Military personnel will be given priority.

- Customers can call (520) 571-1604 for an appointment until Friday, 15 May 2020. Starting Saturday, 16 May 2020  we will no longer provide appointment options.

- Walk-in customers will be asked to sign in on the sign-in sheet at front of barber facility. Customers will be asked to include their name, phone number, and time signed-in. Customers are encouraged to wait in their POV, Food Court, etc. until contacted. Customers will be contacted by the Barber staff  and must respond within 5 - 10 minutes of contact. If not in uniform, customer must show ID card. Mask wear will be required at all times.

- Precision Tune Auto: 0800-1600 (Mon-Fri), 0800-1200 (Sat)

- US Patriot Tactical: 1000-1400 (Mon-Fri)

- Alterations/Dry Cleaning: 1000-1400 (Mon-Sat)

- GNC: 0900-1700 (Mon-Sat), 1000-1600 (Sun)

- Mobile Kiosk: 0900-1800 (Mon-Sat), 1000-1700 (Sun)

- Reclaimed Treasures: 1100-1400 (Mon, Wed, Fri)

- Nail Shop: 1000-1600 (Mon-Fri) appointment only (520-440-0290)

- Optical Center: 1000-1500 (Mon, Wed, Fri)

- Nickes Medical Supply: 1000-1600 (Mon-Fri)

- Enterprise: Appointment only (520 747 9700)

- Sports Apparel: 1000-1400 (Mon-Fri)

- Watch Repair: 1000-1700 (Mon-Fri), 1000-1400 (Sat)

- Freedom: 1000-1500 (Mon-Sun)

 

Food Court

- Limited dine-in options will be available and COVID-19 precautionary measures will be observed for the safety of customers. Additional details included on a separate graphic at the end of this post/document.

 

Starbucks

0600-1600 (Mon-Fri)

0800-1600 (Sat)

0830-1500 (Sun)

Qdoba

1030-1800 (Mon-Fri)

1100-1500 (Sat)

Popeyes

1000-1800 (Mon-Sat)

1100-1700 (Sun)

Charley’s

1000-1800 (Mon-Fri)

1100-1500 (Sat)

1100-1700 (Sun)

Subway

(limited menu)

0900-1600 (Mon-Fri)

1000-1600 (Sat)

Freshens

 

 

1030-1500 (Mon-Fri)

1200-1500 (Sat)

Papa John’s

1000-1800 (Mon-Sat)

1100-1700 (Sun)

 Delivery:

1000-2200 (Sun-Thurs)

1000-2300 (Fri &Sat)

Burger King

(Drive Thru ONLY)

0630-1900 (Mon-Fri)

0830-1800 (Sat)

1130-1600 (Sun)

 

MAY 30  ONLY

Optometry Shop: 0900-1700

(520 514-2029)

All other stores are closed

Bowling Center

Food to-go only. Walk-in or call (228-3461). Curbside pick-up available. Visit DMFSS.com for the menu.

Cece’s Barber Shop (run by FSS in the ALS/CFC buidling)

Open to all customers

Mon-Fri: 1000-1800

(Active Duty Priority 1100-1300)

Chapel

All services cancelled (228-5411)

Child Development Center

Open for Mission Essential personnel with an immediate/urgent need.  Must be on list provided by units to the Emergency Operations Center.

Civilian Personnel Office

 

Mon, Wed - Fri: 0800-1600 (walk-in customer service)

Tues: 1030-1600 (by appointment)

Closed Training & Down days

(228-5690)

Commissary

(520) 790-4341

 

 

Operating Hours for All Customers

Monday – Friday: 1030 – 1900

Saturday: 0900 – 1900

Sunday: 0900 – 1800

 

Priority Hours for Mission Essential

Personnel and Their Dependents

Monday-Friday: 0830 - 1030

 

 

 

 

 

 

 

- Mask/Facial Cover required

- 100% ID Checks, Guest Access is not authorized

1 Package Each, Per Household/Per Day

- Toilet Paper

- Paper Towels

- Lysol Spray

- Tissues

- Napkins

- Rice 5lb or larger

- Hand Sanitizer

- Flour 5lb or larger

- Bleach

- Sani wipes to include (Lysol, Wet Ones, Baby, Medicated, Adult wipes)

- Swifter Style Mopping Pads

- Cleaning Supplies (Spray disinfectant, Liquid Cleaners)

2 Each, Per Household/Per Day

- Fresh or Frozen Raw Pork

- Fresh or Frozen Raw Beef

- Fresh or Frozen Raw Chicken

Management reserves the right to question and limit the purchase of unreasonable quantities. No limit for other items.

Community Activity Center

  • Stripes Café
  • Family Meals
  • Base Theater

Mon-Fri 0600-1700 / Call 228-3301 for reservations

- Stripes Café: Mon-Fri 0600-1400

- Base Theater open for reservations

- Family meals available M-F, order by 1200 for 1600-1800 curbside pickup. Visit DMFSS.com for menus.

Communications Focal Point

 

 

 

 

 

 

 

Communications Focal Point

(continued)

Communications Focal Point

- Initial point of contact for computer and network issues

- 24/7 (228-7253)

Customer Service Desk

- In-person service for Blackberry/iPhone issues and computer drop-off

- 1000-1400: Mon-Fri, (228-7253)

COMSEC

- By appointment only, 355CS.CFP@us.af.mil

Education Center

- Appointment only

- Testing is available but must be scheduled.
355FSS.FSDE.Education@us.af.mil

(228-3812)

Equal Opportunity Office

- Equal Opportunity Office is available for appointments only, effective immediately: no walk-ins. For assistance call 228-5509, or email 355FW.EO@us.af.mil

FamCamp

- FamCamp is now authorizing new reservations and all extensions. (520 747-9144)

https://www.dmfss.com/fun/famcamp

Finance (CPTS)

- Limited virtual customer service only: 0900-1600 (Mon-Fri) 355cpts.custsvc@us.af.mil and (228-5111)

- Finance emergencies: call our First Sergeant at (520) 247-1527.

Fitness Center – Benko

- Access through 24/7 only for CAC holders and dependents. 

- CLOSED: 1300-1500 daily for cleaning.

- To register your CAC, available times are 0600-0800 and 1600-1800. Call 228-0022 to be let in to the Fitness Center to register your CAC.

Fitness Center – Haeffner

- Access through 24/7 only for CAC holders and dependents.

- CLOSED: 1300-1500 daily for cleaning.

- To register your CAC, available times are 0600-0800 and 1600-1800. Call 228-3714 to be let in to the Fitness Center to register your CAC.

Gas Station/Express Mini-Mart

- Mask/Facial cover required

- Gas Pumps: unchanged, 24/7

- Express Mini-Mart:

0600-2000 (Mon-Fri)

0800-2000 (Sat)

0900-1700 (Sun)

IDRC

No changes

Individual Protective Equipment

Updated hours: 0730-1200 (Mon-Fri).  

- For emergencies/standby call (312) 417-6827.

Indoor Pool

Mon-Fri 0600-1800 / 1-person per lane / sign-up required (walk-in or call 228-0015)

Information Tickets and Tours

Mon-Fri 1000-1400 / refunds only

Legal Services

Open for appointments to Active Duty for legal assistance related to Deployment, PCS, Stop Movement, and Emergencies. Call to make an appointment. (228-5242)

Lodging

No changes

Manpower & Organization Office

Minimum manning (228-3840/4332)

Medical Group

 

 

 

Medical Group (continued)

- COVID-19 Hotline: 520-228-1904

- Secure Messaging Enrollment: https://app.tolsecuremessaging.com/welcome.aspx

- Med Group Pharmacy hours: 0730-1630 (previously open until 1700)

- BX (Satellite) Pharmacy hours: 0800-1700 (temporarily adjusting to curbside pickup for prescriptions)

- Questions about non COVID-19 related care should be directed to the 355th MDG Appointment Line (228-2778).

Military Housing Office

Customer service is being provided by phone (520) 228-3687 or email 355CES.HMO@us.af.mil during normal operating hours Mon, Wed and Fri from 0700-1530 and Thurs from 0930-1530. All incoming and outgoing members for PCS can contact the MHO for out-processing, assistance for housing on and off base and short term lodging recommendations.

 

Military Personnel Flight/DEERs

 

0800-1700 (Mon-Fri)

Scheduling: https://rapids-appointments.dmdc.osd.mil/

Walk-ins will be authorized, but members may be asked to leave and make an appointment for a later date if the waiting area becomes too crowded.  Masks wear is mandatory for all customers and staff.

Contact Info:

MPF Leadership - 228-4451/4168

Career Development Leadership - 228-8386/4675

Outbound Assignments - 228-5590

Reenlistments/Extensions - 228-4425

Retirements/Separations - 228-5463

Promotions - 228-4975

Force Management/Customer Support Leadership - 228-4468

Evaluations - 228-1819

DEERS - 228-4425

Awards/Decs - 228-6615

Passports - 228-3863

Outdoor Pool

EFFECTIVE 22 MAY

Pool will open and personnel will need to reserve a spot online. 

Outdoor Recreation

- Mon-Fri 0800-1700 / open for equipment reservations (walk-in or call 228-3736)

- FedEx open

- Available for appointments and RV storage payments

Personal Property/Passenger Travel

 

 

 

 

 

 

Passengers with mission critical travel requirements or Personal Property customers with urgent matters/Quality Assurance (QA) issues should contact Personal Property Standby at 520-349-3417 or the QA cell at 520-419-0167.  For commercial travel contact TravCo at 855-888-4995.  For non-urgent inquiries, email the following organizational addresses: 

Passenger Travel: 355LRS.LGRDAP@us.af.mil

Personal Property:  355LRS.Personal.Property@us.af.mil

Post Office

Mon – Fri: 1000-1330, 1415-1600 (520 571-7160)

Professional Development Center

Reduced hours, appointment only, testing will continue call 228- 0669 or email  355FSS.FSDE.Education@us.af.mil

Recycling Center

CLOSED

SAPR Office/On-call

- Office doors are closed

- 24/7 on call assistance can be reached at (520) 940-8059 or 228-7272

Security Forces

Gate operations for the installation (228-3200)

- Craycroft: 24/7

- Swan (Mon-Fri): 0600-1800

- N. Wilmot (Mon-Fri):

0500-0800 open to all traffic

1330-1800 open to outbound traffic ONLY

- S. Wilmot (29B) (Mon-Fri):

0500-0900 open to all traffic

1330-1800 open to all traffic

School Age Program

Open for Mission Essential personnel with an immediate/urgent need.  Must be on list provided by units to the Emergency Operations Center.

Skeet & Trap Range

Thu, Sat, Sun 0700-1100 (228-3736)

Soaring Heights

- Welcome Home Center main office is by appointment only, call (520) 745-5024

- Routine Work Order (WO) responses are suspended

- Emergency and screened Urgent WO response continues, regardless of quarantine status, call (520) 745-5024

- Limited self-help service, such as HVAC filters, is available to resident’s front porch / front door upon request, call (520) 745-5024

- All public community spaces such as playgrounds, splash parks, dog parks are closed

- Delays may be encountered by residents for routine landscape, pest control, and trash service schedules

- Online rent payments, Download the Rent Café Resident App

- 24 hour Phone line for all questions and Emergencies: (520) 745-5024

Sports Hub

Mon-Fri 0700-0900, 1100-1400, 1600-1900 / Sat-Sun 1100-1400, 1600-1900

Alcohol available daily from 1600-1900

Food Only, no bowling operations

Patrons must wear masks at all times

Thrift Shop

CLOSED         

Youth Center

Open for Mission Essential personnel with an immediate/urgent need.  Must be on list provided by units to the Emergency Operations Center.

Vantage West (on-base)

Reduced operations, 520-917-8920

Vehicle Maintenance

Temporary vehicle turn-in location moved to mx bays adjacent to Customer Service (new phone number: 228-5536)

VITA Tax Center

Open for active duty, reserve and guard personnel by appointment only. Customers who meet this criteria and had appointments scheduled before closure will be contacted to reschedule and will be given priority over new appointments. (228-3489)

Base Exchange Food Court

New hours: EFFECTIVE APR 20

Starbucks

0600-1600 (Mon-Fri)

0800-1600 (Sat)

0830-1500 (Sun)

Qdoba

1030-1800 (Mon-Fri)

1100-1500 (Sat)

Popeyes

1000-1800 (Mon-Sat)

1100-1700 (Sun)

Charley’s

1000-1800 (Mon-Fri)

1100-1500 (Sat)

1100-1700 (Sun)

Subway (limited menu options)

0900-1600 (Mon-Fri)

1000-1600 (Sat)

Freshens

1030-1500 (Mon-Fri)

1200-1500 (Sat)

Papa John’s

1000-1800 (Mon-Sat)

1100-1700 (Sun)

Delivery:

1000-2200 (Sun-Thurs)

1000-2300 (Fri &Sat)

Burger King (Drive Thru ONLY)

0630-1900 (Mon-Fri)

0830-1800 (Sat)

1130-1600 (Sun)

COVID-19 Hotline

Self-Care Tips

Stop the Spread of Germs